Essays
Thoughts on AI, work and human judgment.
Eight connected essays on AI, organizational rituals and the rising cost of keeping judgment alive inside intelligent systems.
AI governance | Essay
The Ape in the Loop
The tired human asked to approve what the organization no longer understands.
AI alignment | Essay
The Obedient Machine
How a useful, obedient AI can scale the dysfunction it was asked to serve.
Verification | Essay
The Price of Truth
Reasonable trust at the wrong moment, and the invoice sent to human attention.
Process debt | Essay
The Human Bridge
The people organizations place inside gaps they refuse to repair.
Process design | Essay
The Fossil Process
The old processes that survive because nobody asks why they are still alive.
Data quality | Essay
The Poisoned Field
The unresolved definitions that machines inherit as truth.
Authorized action | Essay
The Authorized Hand
When machine output becomes permitted movement inside organizational loops.
Customer understanding | Essay
The Synthetic Customer
The customer voice that answers too well and becomes permission for the roadmap.